Online Communication & New Media for your Organization by Tracy Russo from Edwards for America
First laugh: "The Internet is not an ATM."
Tracy says that the work a web manager has to do to develop buy in internally is often equal to the work they do in their public facing efforts.
Q&A:
Q: What are the stats we can use to develop that buy in?
A: Demographics of the blogosphere: progressive bloggers are 46-54 years old, with a median income of $80k, college educated or better, in other words - voters.
Q: How do you reach out to bloggers? "I'm used to traditional press outreach."
A: Tracy gives some pretty standard advice here:
- Read blogs & know who writes about what
(side note: Bloggers don't open attachments from campaigns?)
- Always source your material, traceable. Bloggers can't afford Lexis/Nexis.
- "Don't tell me what to write." Make gentle suggestions about what they might be interested in.
- Be honest.
- Schwag, rewards, incentives?: be careful, bloggers don't want to come off as bought.
- give them things they can use: pictures, videos
- Think about the wide world of blogs. Send policy stories to policy blogs.
Now that I've gone to enough of these kinds of meetings, I can see that, even though the Web and e-politics are still new, a set of best standards and practices is clearly emerging.
Q: What's the cool new technology?
A: Text messaging, with caveats.
Q: What about blogging on behalf of the organization?
A: 1) Your blog record should be clear. 2) Don't cause problems.